For the past month we have been conducting a survey so that we can learn a little bit more about our users and improve our service for fans. We had an overwhelming response and we’d like to thank everybody who took the time to tell us more about themselves! 

As promised, every eligible respondent was entered into a prize draw and a winner was chosen at random. We can now reveal that the lucky winner was Kate!

Kate has won £150 of tickets listed on Twickets for whatever she wants. She has used Twickets in the past to buy tickets for Ed Sheeran and Sam Smith so we’re looking forward to seeing what she picks next. 

Once again, thank you very much to everyone who took part. We have some really useful information that will help us improve Twickets for all.